.Five9 (FIVN) has been actually awarded the 2024 Aragon Research Advancement Honor for Artificial Intelligence Contact Centers as well as called a Leader in pair of Aragon Research study World rumors: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. The firm was actually realized as the absolute most strategic vendor in the artificial intelligence Broker Platforms report.At the center of Five9’s innovation is their sight for The brand new CX, where Artificial Intelligence Professionals and also AI-empowered Person Brokers collaborate to supply hyper-personalized client experiences. The company recently introduced brand new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use modern technology in market progression and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Brokers AI et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Forerunner in The Aragon Research Entire World for AI Representative Platforms in the ICC, 2025 and Aragon Research Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has actually been actually named a winner of the 2024 Aragon Research Technology Honor for Artificial Intelligence Connect With Centers. In addition, Five9 has been called an Innovator in two Aragon Research World records: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025. This acknowledgment coming from Aragon Investigation emphasizes Five9’s setting as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 document jobs Five9 as the most
tactical merchant measured in
the document, recognizing Five9 s important vision for AI-driven advancement in CX. At the center of the innovation is actually Five9’s vision for The NEW CX where AI Professionals as well as AI-empowered Human being Professionals team up to deliver hyper-personalized, straightforward client experiences. Through enabling businesses to deliver transformative customer communications while minimizing expenses and also strengthening effectiveness, Five9 is actually establishing brand-new specifications for AI-powered options in the get in touch with center industry.
AI is foundational for generating extraordinary consumer knowledge, and our team are recognized to be recognized by AragonInvestigation as ingenious for our efforts to propel the smart connect with center onward, said Jonathan Rosenberg, Principal Innovation Officer as well as Chief of AI, Five9. Our focus has actually been, and will definitely remain to be actually, assisting companies supply those adventures with user friendly resources and also capacities. With each brand new innovation, our experts take a progression for both Five9 as well as for the business as a whole.
The Aragon Analysis Technology award recognizes providers leveraging visionary use of modern technology to certainly not only adapt as markets alter, yet to definitely disrupt and also educate exactly how their markets are going to progress. Five9 was officially offered along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards service.Five9’s dedication to advancement, specifically its sight for mixturing AI Representatives and also AI-empowered Human Being Brokers, is setting a brand-new requirement for exactly how organizations can supply hyper-personalized and also seamless consumer expertises, stated Jim Lundy, Owner, Chief Executive Officer and also Lead Analyst, Aragon Investigation. This honor and also document identity improves Five9’s devotion to delivering AI innovations for CX.
Previously this year, the provider launched new developments, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that enhance the way business come close to CX, driving better end results for both customers as well as brokers. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, gives a detailed suite of answers to energy AI-elevated customer experiences that provide far better service end results and Bring Pleasure to CX.
Our consolidated cloud-native offering permits hyper-personalized client adventures and also additional empowered employees, creating every client communication more hooked up, uncomplicated, and also private. Depended on by 2,500 +clients as well as 1,400+ partners worldwide, Five9 brings together the electrical power of AI, our system, as well as our folks to drive AI-elevated CX.To learn more, browse through www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Set aside.
The recognition of an Aragon Study award victor is certainly not an endorsement through Aragon Study of any type of provider, product, or even service. Sight source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards did Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 succeeded the 2024 Aragon Analysis Technology Honor for AI Contact Centers and also was called an Innovator in 2 Aragon Analysis Planet files: AI Broker Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025.
What new AI products performed Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to transform customer adventure administration.Exactly how carries out Five9’s( FIVN )NEW CX sight impact customer service? Five9’s NEW CX sight integrates artificial intelligence Representatives with AI-empowered Individual Agents to provide hyper-personalized, easy customerknowledge while lowering expenses and improving performance.
What was actually Five9’s( FIVN) important opening in the Aragon Research study Planet 2025 report? Five9was actually installed as one of the most critical provider in the artificial intelligence Representative Platforms in the ICC, 2025 report, recognizing their critical vision for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonAnalysis Technology
Honor
?
Five9 was actually officially shown with the award on December 10, 2024, at the Aragon Transform 2024 honors service.